FAQ

Q:How can I participate in Silkland testing volunteer program?

A:Just simply click on contact us in the catalog and fill in the relevant information.When we have a new trial, we will contact you at the first time!

 

Q:What's Silkland member benifits?

A:Be Member, Enjoy 3 Exclusive Benefits. 1.Warranty Extension 2.New Product Testing 3.Shopping Discount

 

Q:What’s Silkland's support email and warranty?

A:You can contact us at support@silklandtech.com. And we extend the Warranty to lifetime Warranty for customers who have registered their products on our website.

 

Q:When I will receive my order?

A:Our delivery is fulfilled Amazon. Normally you can receive orders within 2-3 days after your order is complete.

If you have face any delivery problem, we kindly recommend you to contact Amazon for help first. Amazon only allows buyers to inquire about logistics information. To make it easier for you, this is Amazon customer service link： http://www.amazon.com/gp/help/customer/display.html/ref=gw_m_b_he?ie=UTF8&nodeId=508510 

We assure you that if anything goes wrong you can always contact us. We will try our best to help you!